Spa Reservations Coordinator

We are looking for a Spa Reservations Co-ordinator to join our Laguna Health and Spa team.

Laguna Health & Spa provides the perfect environment in which our clients can completely unwind and de-stress.

We have nine luxury treatment rooms, two of which have dual room facilities, and we offer a range of luxurious treatments using ESPA beauty products. In addition, we have a 20m indoor swimming pool, spa bath, steam room, poolside loungers plus a fully equipped gym.

From your very first telephone conversation with a client, to securing their booking you will be at the forefront of the client’s journey.

No two bookings are the same, and therefore your meticulous attention to detail, as well as your ability to multitask and sell is vital. You will ensure that individual and group reservation enquiries, bookings, and cancellations are up to date, and that all admin is complete after carrying out the final checks before the client arrives.

You will need related work experience ideally within the beauty and/or retail sector. You will need to demonstrate excellent customer care skills and qualities and be able to work under pressure to a high and exacting standard. Previous experience of operating a bookings system will be an advantage, but not a requirement.

If you are bright, enthusiastic, and up for the challenge then this could be the job for you.

We offer a competitive salary, range of benefits and a work environment which is both vibrant and fast moving.

Full time working 35 hours, 5 days out of 7 and does include weekend work.

Please submit your CV to the contact details listed If you have the required background and would like to find out more.

Candidates must be eligible to live and work in the UK.