Assistant Front Office Manager

We are looking for an Assistant Night Duty Manager at the Park Plaza Cardiff.

In this role you will be responsible for providing a professional front desk service to guests including late arrivals and assisting with early departures. Reporting to the Night Manager, you will be responsible in his/her absence to complete the night audit and carry out Duty Manager responsibilities as well as general night assistant duties including cleaning, set ups and basic food preparation.

Duties:

• Completing the night audit and other accounting tasks
• Maintaining standards of cleanliness and presentation within the lobby and entrance area
• Preparing and delivering Room Service, as requested by hotel guests
• Assisting with luggage and guest belongings
• Carrying out night cleaning duties
• Handling internal and external telephones
• Maintaining security standards and addressing issues
• Supporting our Food and Beverage departments as required

You:

• Flexible in your approach to work and is happy to work night shifts
• Are able to project a smart and professional image
• Are a good people communicator
• Have experience in Food and beverage
• Are able to deliver a high level of customer service

Working 5 shifts per week, on a rota basis between 11 pm and 7 am.

Previous related work experience is essential, and candidates must be eligible to live and work in the UK.

Job Types: Full-time, Permanent

Pay: £13.09 per hour